Privacy Policy for Friction Walls app

Privacy Policy for the Friction Walls app

Latest update 20/09/2023.

Tjelmeland Friksjon AS built the Friction Walls app to be used to interact with Gneis climbing modules.

This page is used to inform visitors regarding our policies with the collection, use, and disclosure of personal information if anyone decided to use our service.

If you choose to use our service, then you agree to the collection and use of information in relation to this policy. The personal information that we collect is used for providing and improving the service. We will not use or share your information with anyone except as described in this Privacy Policy.

The terms used in this Privacy Policy have the same meanings as in our Terms of Use, which are accessible at https://tjelmelandfriksjon.com/friction-walls-app-terms-of-use/

Information Collection and Use

For a better experience, while using our service, we may require you to provide us with certain personally identifiable information, including but not limited to name, email, phone number. The information that we request will be retained by us and used as described in this privacy policy.

The app may use third-party services that could collect information used to identify you.

Log Data

We want to inform you that whenever you use our service, in a case of an error in the app we collect data and information (through third-party products) on your phone called log data. This log data may include information such as your device internet protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our service, the time and date of your use of the service, and other statistics.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our service;
  • To provide the service on our behalf;
  • To perform service-related services; or
  • To assist us in analyzing how our service is used.

We want to inform users of this service that these third parties have access to their personal information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Security

We value your trust in providing us your personal information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Delete Your Personal Data

You have the right to delete or request that we assist in deleting the personal information that we have collected about you.

Our service gives you the ability to delete certain information about you from within the service.

You may update, amend, or delete your information at any time by signing in to your account, if you have one, and visiting the account settings section that allows you to manage your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.

When a user deletes their account, this user’s personal information, their private routes, and their route-log will be deleted.  However, this user’s public routes will be saved and continue to be available for other users.

Please note, that we may need to retain other information when we have a legal obligation or lawful basis to do so.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at admin@tjelmelandfriksjon.com.